Do you use synthetic fragrances?
No. All of our fragrances are blends of essential oils and have natural and organic ingredients.
Do you do animal testing?
No! Absolutely not. We do not agree with Animal Cruelty.
When will my package arrive?
We pack and ship all products within 3-5 business days of receiving your order. Once your product has been shipped, you can expect to receive it in 5-7 business days if you are in Canada, 1-2 weeks if you are in the US or 2-5 weeks for other international destinations.
What is your return/exchange policy?
If you are not satisfied with your Delia Organics product, tell us why and you can return it within 15 days of purchase for a full product refund. This is viewed on a case by case basis.
Please note that we do not offer refunds or credit for shipping charges.
Do you offer Local Delivery in British Columbia? (CURRENTLY ON HOLD DUE TO COVID)
YES! We do offer Local Delivery to the following areas:
We are planning to expand delivery to the Interior Areas of British Columbia, that is still in the works!
We will start doing deliveries every Monday. It will be contactless, we will drop off on your porch or in a safe place (if you have any additional comments or directions, there's a spot to leave us a message in your cart and of course email/message us!)